Karen has been working as a technical writer for almost 20 years. Across industries and user needs, she delivers quality content in an accessible, understandable way.
She is passionate about helping clients create effective strategies for their information and its delivery.
Technical writing involves managing content and developing strategic ways to deliver information. Karen uses reuse strategies and single sourcing to ensure time and effort are used effectively. Using XML (mainly DITA), Karen helps clients create intelligent content and deliver it to various platforms. The result is accessible, maintainable information, delivered as you need it: on the Web or the Intranet, in HTML, PDF or other formats.
Check out the DITA Chicks blog for some of Karen's writing or 2009 Case Study presented at the international Society of Technical Communications conference in Atlanta.